Data Deletion Policy
Last updated: March 15, 2026
This policy outlines how Enplace handles requests to delete user data and the processes involved in ensuring compliance with GDPR and CCPA standards.
1. Scope
This policy applies to all personal data collected by Enplace, including account details and workspace membership records.
2. Requesting Deletion
Deletion requests can be initiated via:
- Self-Service:
Settings > Account > Delete Account. - Support: Emailing support@enplace.net.
3. Processing Timeline
Requests are processed within 30 days. Upon deletion, personal data is permanently purged from our production databases (Supabase).
4. Backups and Temporary Persistence
"Data may persist temporarily in encrypted backup systems but will be automatically removed according to our rolling backup retention schedule."
Our backups are maintained for disaster recovery and are typically purged on a rolling 30-to-90 day schedule. During this period, the data is encrypted and inaccessible for normal platform operations.
5. Retention for Legal Compliance
We are legally required to retain certain information even after a deletion request:
- Financial Invoices: Retained for 7 years for tax and regulatory audits.
- Security Records: Specific audit logs may be retained for 12 months for security investigation needs.
6. Workspace Data
If a user is deleted, their contribution to the kitchen (recipes, prep logs) remains part of the Workspace history but will be anonymized to "Former Member" where appropriate.
7. Contact
Questions about our deletion policy can be sent to support@enplace.net.